Shipping Policy

At BYRON BE, every order is carefully prepared and packed with intention in Byron Bay, Australia.

We offer shipping throughout Australia and to selected international destinations.

Australian Shipping

All Australian orders are shipped via Australia Post.

• Standard Shipping: $10 AUD

• Express Shipping: $15 AUD

• Free Standard Shipping: On Australian orders over $149 AUD

Processing Time

Orders are generally prepared and dispatched within 1–3 business days, excluding weekends and public holidays.

Delivery Times

Standard delivery generally takes 2–7 business days, depending on your location. Express delivery times vary by destination.

Delivery estimates are calculated from the dispatch date and may be affected by Australia Post delays.

International Shipping

We are delighted to offer international shipping to selected destinations.

International orders are shipped from Byron Bay, Australia, using Australia Post International services.

Shipping costs are calculated at checkout based on the destination and order weight.

Processing Time

International orders are generally dispatched within 1–3 business days.

Delivery Times

International delivery times vary depending on the destination, customs processing and local postal services.

Estimated delivery times are provided at checkout where available.

Please note that delivery estimates do not include order processing time or unexpected customs delays.

United States Shipping

We ship to the United States using Australia Post International Standard.

Estimated Delivery: 7–15 business days after dispatch.

US Import Duties & Taxes

For eligible US orders, applicable import duties are prepaid by BYRON BE through our shipping and customs processing arrangements.

These costs are incorporated into our shipping charges, meaning customers are not normally required to pay additional import duties upon delivery.

For unusually high-value orders or shipments requiring special customs processing, additional arrangements may be necessary. We will contact you before dispatch if this applies.

International Customs & Import Taxes

For international destinations outside the United States, customers are generally responsible for any applicable customs duties, import taxes or clearance fees charged by their destination country, unless otherwise stated at checkout.

These charges are determined by local customs authorities and are not included in our shipping prices unless specifically indicated.

We recommend checking your country's import regulations before placing an order.

All international parcels are accurately declared for customs purposes, including their contents and value.

We cannot declare merchandise as a gift or undervalue an order to avoid customs charges.

Shipping Delays

While we do our best to ensure your order arrives promptly, international deliveries may occasionally experience delays due to customs inspections, public holidays, weather conditions or postal disruptions.

If your order is delayed, please contact us and we will do our best to assist.

Incorrect Addresses & Returned Parcels

Please ensure your shipping address is complete and accurate when placing your order.

If a parcel is returned due to an incorrect address, unsuccessful delivery or failure to collect, additional shipping charges may apply if you request redelivery.

Any refund or additional charges will be assessed in accordance with our Refund Policy and applicable Australian Consumer Law.

Contact Us

If you have any questions about shipping or international delivery, please contact us through our website.

Thank you for supporting BYRON BE and our small Australian business.